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For Families and Discharge Planners

Home Care After a Hospital Discharge

The discharge date is set. The care can be too.

When the Discharge Clock Starts

The hospital called. Your parent is medically ready to leave, the discharge is in a day or two, and nobody in the family can be home around the clock. That gap between ready to leave and ready to be home alone is exactly where recoveries go wrong.

Hospitals move on their schedule, not yours. The most useful thing you can do is call before the date is final. Call us at (551) 500-2054 and we will start preparing now, even if the discharge is still tentative.

What the First 72 Hours Look Like

  • You call. The owner answers, takes the discharge details, and gives you a straight answer about fit and timing.
  • Our RN Clinical Supervisor completes an assessment, at home or at the hospital before discharge day.
  • We match a caregiver to your parent and confirm the schedule with you.
  • Care is in place within 24 to 72 hours of your first call, often in time for the ride home.

Shifts start at four hours. A short recovery schedule does not require committing to round-the-clock coverage you may not need, and hours can scale up or down as the recovery progresses.

What We Do at Home, and What We Don’t

During a recovery our caregivers handle the daily load: meals, bathing and dressing support, medication reminders, rides to follow-up appointments, picking up prescriptions, light housekeeping, and a steady set of eyes on how things are going.

Lumara is non-medical home care. If the hospital ordered visiting nurses or home health therapy, that team handles the clinical work. We cover the hours and the daily living tasks between their visits. We complement that care. We never replace it.

For Discharge Planners, Case Managers, and Social Workers

If you are placing a patient who needs hours of help at home, here is what a referral takes: the family decision-maker’s name and phone number, the patient’s town, the target discharge date, and a one-line picture of the need. No orders, no authorizations, no payer paperwork.

We are private pay, so there is no authorization queue between your referral and a caregiver in the home. The owner answers the phone, the RN assessment happens within a day, and our four-hour minimum fits transitional cases that larger minimums price out.

Refer a patient: call Solomon directly at (551) 500-2054 or email care@lumarahomecare.com. Keep our one-page referral sheet on file: download the PDF.

We Cover Discharges From Every Bergen County Hospital

  • Hackensack University Medical Center, serving families in Hackensack and beyond.
  • The Valley Hospital, serving families in Paramus and the surrounding towns.
  • Englewood Health, serving families in Englewood and the Northern Valley.
  • Holy Name Medical Center, serving families in Teaneck and nearby communities.

We also pick up discharges from rehab and subacute facilities across the county, and we cover families coming home from hospitals outside Bergen County to a Bergen County address.

Why Private Pay Means No Waiting

When care is funded through insurance, the clock runs on assessments, authorizations, and approved-hours decisions. With Lumara, the only approval needed is your family’s.

If your parent has long-term care insurance, we provide the documentation a reimbursement claim needs, and the care itself never waits on the claim. Private pay is an investment. Our cost guide lays out real Bergen County numbers so you can plan with your eyes open.

Frequently Asked Questions

Yes, and the earlier you call the better. Our RN Clinical Supervisor can complete the assessment at the hospital or at home before discharge day, and a caregiver can be ready for the trip home itself.

The visiting nurse or therapist handles clinical tasks on scheduled visits. We cover the hours in between: meals, bathing support, mobility help, medication reminders, errands, and rides to follow-up appointments. We provide non-medical care that supports the clinical team’s work. We never replace it.

Yes, by phone or email, and the owner answers directly. A referral needs four things: the family contact, the patient’s town, the target discharge date, and a short picture of the need. No paperwork or authorization is required to start.

Shifts are four hours minimum. That suits short transitional schedules, and hours can scale up or down as the recovery progresses.

Yes. We provide the documentation a reimbursement claim needs, and care starts on your family’s timeline, not the insurer’s.

Getting started

If the discharge is this week, call (551) 500-2054. If you are planning ahead, this form works too, and every inquiry is read personally.

Or call us directly at (551) 500-2054.